FAQ

Crypto withdrawal

Travel Rule FAQ (EEA region)
Published on Dec 17, 2024Updated on Aug 17, 2025621
How do I make a withdrawal? (web)
Published on Aug 22, 2023Updated on Aug 1, 20251,341
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on May 15, 2025485
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Apr 1, 2025164
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Jul 24, 202518,210
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Jun 4, 20255,290
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Jul 11, 202541
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Aug 4, 20253,594
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Apr 1, 2025371
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Apr 1, 202537
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on May 13, 20251,634
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Jul 14, 202597
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Apr 1, 2025284
Satoshi test FAQ
Published on May 28, 2024Updated on Jul 25, 202536
How do I withdraw Bitcoin (BTC) with OKX’s lightning network?
Published on Aug 22, 2023Updated on Jun 20, 202561

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